Shipping & returns

LIMITED DROP · PRE-ORDER

ForPaws works with small, carefully selected drops. We do not keep a large stock of every style, colour and size — selected products marked PRE-ORDER are sourced after your order is placed.

The term “limited drop” refers to the current ForPaws selection and does not automatically mean that a product is a limited edition from the manufacturer.

The expected time to prepare and dispatch an order is generally 10–14 days from the date the order is placed, unless stated otherwise on the product page.

This period covers preparation and dispatch. Transit time after dispatch depends on the selected carrier.

Shipping in Poland

  • ORLEN Paczka — PLN 14.49
  • DPD Pickup — PLN 17.99
  • InPost Paczkomat — PLN 18.99

The final shipping method and cost are always displayed at checkout before the order is placed.

After placing the order, you can select the specific locker or pickup point on the thank-you page or order-status page.

Tracking

Once your order has been dispatched, you will receive a shipping confirmation. If the carrier provides tracking, you will also receive the information needed to check the shipment status.

Returns

If you are purchasing as a consumer, you generally have the right to withdraw from a distance contract within 14 days of receiving the goods.

The fact that a product was purchased as PRE-ORDER does not itself remove the right of withdrawal for standard, non-personalised products.

Return address: Stefania Copiuk, ul. Depowa 9G/90, 15-381 Białystok, Poland.

The customer bears the direct cost of return shipping unless applicable law provides otherwise.

You may inspect the product to the extent necessary to establish its nature, characteristics and functioning. A consumer may be liable for any reduction in value resulting from handling beyond what is necessary for that purpose.

Refunds

Refunds are made in accordance with applicable law, generally using the same payment method used for the purchase, unless otherwise agreed without additional cost to the customer.

Complaints

If a product does not conform to the contract, contact us at forpawspl@gmail.com or +48 796 388 015. Please include the order number, a description of the issue and, if helpful, photos of the product.